Privacy Policy

Effective September 14, 2026. This policy describes what the Bhutanese Community of Greater Rochester, Inc. ("BCGR", "we") collects through this member portal at crm.bcgrny.org and how it is used.

What we collect. When you create an account, join as a member, enroll a child in a class, register for an event, volunteer, or donate, we collect the details you enter: your name, email address, phone number, mailing address, household members (including children's names and dates of birth for class enrollment), event and class registrations, volunteer hours, and donation records. If you pay online, the payment is processed by Stripe; BCGR does not store card numbers.

How we use it. We use this information to run our programs: to keep class rosters and attendance, confirm registrations, issue certificates and receipts, record volunteer service, acknowledge donations and prepare year-end tax receipts, and to contact you about the programs you take part in and about BCGR news and events. You can unsubscribe from newsletters at any time using the link in the email.

Sharing. We do not sell or rent personal information. We share it only with service providers that host and operate this portal (Vercel, Neon and Cloudflare for hosting and storage, Resend for email, Stripe for payments, Google for reporting spreadsheets), all bound to use it only on our behalf, and when required by law.

Children. Information about children is provided by their parent or guardian for class enrollment and is used only for that purpose. Photographs or recordings of class activities are used publicly only when the parent or guardian has given consent, which can be withdrawn at any time by contacting us.

Retention and security. We keep records for as long as needed for the program they relate to and for tax and legal record-keeping. Access to member data is limited to BCGR staff and volunteers with a role that needs it, and the portal uses encrypted connections.

Your choices. You may ask to see, correct, or delete the information we hold about you or your household, subject to records we must keep by law. Contact us using the details below.

Changes. We may update this policy; the effective date at the top will change when we do.

Questions about this policy: info@bcgrny.org or 585-208-0177, or write to Bhutanese Community of Greater Rochester, Inc., 201 Scottsville West Henrietta Rd, West Henrietta, NY 14586.